Reactivation System — Pilot Kit for Dental Practices

Section 1

What's sitting in your charts?

Plug in your own numbers. Everything updates live, and the math is shown below — no black box.

Active patient count

Patients seen in the last 18–24 months.

Average declined-treatment case value ($)

Crowns, implants, perio, ortho — the plans that stall, not prophy.

Declined / unscheduled cases sitting in charts

Preset assumes ~$500K of unscheduled treatment — the low end of the ADA range — divided by your average case value.

Reactivation rate

1%12%30%

Share of contacted cases that end up scheduled over 12 months of outreach.

Monthly product price ($/mo)

Recovered revenue / year

ROI multiple

—

Recovered revenue ÷ annual cost

Break-even

—

How we calculate this

Cases reactivated / yr = cases in charts × reactivation rate

Recovered revenue / yr = cases reactivated × average case value

Annual cost = monthly price × 12

ROI multiple = recovered revenue ÷ annual cost

Break-even cases / mo = monthly price ÷ average case value

Illustrative model, not a guarantee. It assumes the chart backlog is worked over one year and treats gross production as "recovered" — your collections rate and chair capacity apply on top. The conservative band exists for a reason: use it.

Section 2

See exactly how it works

This is a clickable walkthrough of the real product screens. Enroll a few patients, read the actual message sequence, and watch the funnel fill in.

The system scans treatment plans for anything diagnosed or accepted but never scheduled, checks contact consent, and surfaces the oldest first. Select the patients to enroll.

	Patient	Treatment	Decline reason	Diagnosed	Est. patient portion	Consent

0 selected Consent is re-checked at enrollment. No consent, no outreach — hard gate.

Each enrolled patient gets a day 0 / day 7 / day 21 sequence: value reframe → cost & insurance help → easy yes. Click a patient, then a touch, to read the drafts.

Text message draft

Email draft

These are drafts. In the real product they sit in an approval queue — a staff member reviews and approves each one before it goes out. Nothing is ever auto-sent, and every message includes an opt-out.

Thirty days later. Every outcome is logged against the sequence, so the dashboard answers the only question that matters: how many dollars did this book?

Enrolled

Replied

Scheduled

Completed

$ scheduled from outreach

Patient	Treatment	Touches	Outcome	$ from outreach

Outcomes here are scripted for the demo. In the pilot, your real numbers go on this exact screen.

Section 3

The 60-day pilot

One page. Print it, forward it, bring it to your Monday huddle.

Reactivation System — 60-Day Pilot

Done-for-you recovery of declined & unscheduled treatment

The problem

ADA data puts $500K–$1M of approved-but-unscheduled treatment in a typical practice's charts. Your front desk knows it's there. They also have phones ringing, a schedule to run, and zero spare hours to work a call list — so the follow-up that would book that treatment simply never happens.

The tools you've seen (Dental Intelligence, Adit, Smilepass) will hand you a report of who to call. A report is homework. This system does the homework.

How it works — 3 steps

We find the money

The system identifies every diagnosed or accepted treatment plan that never got scheduled, filters for contact consent, and prioritizes the oldest, highest-value cases.

We write the outreach

Each patient gets a warm, no-pressure 3-touch sequence (day 0 value reframe → day 7 cost & insurance help → day 21 easy yes) drafted by AI, tailored to their treatment and decline reason.

You approve & book

Drafts land in an approval queue. Your team approves in seconds; replies come back to you; you book the appointment. Every scheduled dollar is tracked to the sequence.

What your practice actually has to do

Approve message drafts — a few minutes a day. Nothing is ever auto-sent.
Book appointments when patients reply (you're good at this part).
Mark outcomes so the dashboard stays honest: replied, scheduled, completed.

No software migration, no integration project, no training week. If your team can approve a text message, they can run this.

Pricing — versus the alternative

Virtual assistant making calls	$4–10/hr, ~$700–1,700/mo at 20 hrs/wk — needs hiring, scripts, training, supervision, and turnover management. Call outcomes live in a spreadsheet, if anywhere.
Analytics platforms	Hand you a list and wish you luck. The outreach labor is still yours.
Reactivation System	$499/mo — the finding, the writing, the sequencing, and the tracking are done for you. Your team keeps only the two jobs it's uniquely good at: approving and booking.

The 60-day pilot structure

$499/mo · 60 days · cancel at day 60 with one email if it hasn't paid for itself

Weeks 1–2: we load your unscheduled-treatment backlog, confirm consent flags, and enroll the first batch (the ~20 oldest consented cases).
Weeks 3–8: sequences run; your team approves drafts and books replies; a second batch enrolls as the first matures.
Success metric — agreed up front: dollars scheduled from reactivated cases, visible on a shared dashboard. Our internal bar per batch of 20 is ≥3 booked appointments or ≥$3K scheduled. One booked crown typically covers ~2 months of the pilot.
Day 60: we review the dashboard together. The numbers make the renewal decision, not a sales call.

This system currently runs live in a real dental practice — the pilot practice is our own family's office, which is exactly why the approval-queue design exists: it's built the way a practice owner insisted it be built.

Email Greg to start the pilot → ghumlic1@gmail.com · replies within one business day

HIPAA-aware design; BAA available on request. Patient contact requires documented consent and every message carries an opt-out — consent is enforced as a hard gate at enrollment, not a checkbox after the fact. Revenue figures in this kit are illustrative models, not guarantees.